Contents / Incidents & stability

Reading the incident records

Incidents lists every incident event newest-first: site, start time, recovery time, duration, error type and summary.

#Error types & where to look first

TypeMeaningCheck first
connectTCP connection failedServer down, firewall/security group, ports 80/443
timeoutConnect or response timed outServer load, PHP-FPM/database congestion, attack traffic
sslTLS handshake failedCertificate chain, hostname match, TLS version negotiation
ssl_expiredCertificate expiredRenew and reload immediately
http_codeAbnormal status code5xx → check backend; 4xx → check config/paths
keywordPage content abnormalWhite screen, DB-failure page, tampering
page_errorPage prints a server errorThe raw error usually names the file and line directly
slowResponse too slowSlow queries, CPU/IO
node_faultYour fetch channel is unavailableNot counted as an incident; test the node under Nodes & proxies
blocked_targetResolved to an internal/reserved addressCheck whether the domain's DNS was changed
Tip

The troubleshooting hint under each error type is the platform's first-check list per type — read it before digging into server logs.

Related: Stability ranking · "It opens for me but got marked down"

← Incidents & stability