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Not getting alert emails

  1. Check spam: look in the junk folder first;
  2. Check recipient verification: System settings → Alert notifications shows Verified / Pending beside each address — unverified ones get no mail; have the recipient click the link in the verification email;
  3. Send a test: click Send test notification to run the whole chain end to end;
  4. Check the inbox: if the notification center has the record but no mail arrived, the alert was generated and the problem is delivery;
  5. Check the retry queue: at the bottom of the settings page — see whether failures are stuck in the queue.

#Still nothing

Related: Recipient verification · Cut down alert noise

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