Recipient verification — why and how

#Why verification is required

It stops anyone from pointing our alerts at someone else's mailbox — if you don't verify an address, we don't send to it. That's a hard rule.

#How to verify

Under System settings in the Alert notifications section, enter recipient addresses and save.
The system immediately sends a verification email to each new address (explaining who wants to send it mail).
The recipient clicks the link → shown as Verified; alerts only reach that address from then on.
Verification state appears next to each address; unverified ones are skipped with the reason shown.

#Rules in detail

Links are valid for 48 hours and single-use; the same address can't be re-sent within 5 minutes.
Verified addresses can't be verified twice; a changed mailbox goes through the process again.
Settings isn't the only source of addresses — those listed in the rota's emails need verification too, same rules.
Enough hard bounces (5xx) stop delivery to that address; re-verifying lifts the block.

Note

Unverified addresses won't get alerts, and nothing in the system shows "this mail never went out" — after configuring, remember to have each recipient click the verification email.

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