Alerts & notifications

Email, DingTalk, webhooks, browser push and on-call routing.

• Notification channels — email / DingTalk / webhook / browser pushHow to configure the four channels and what each is good for.
• Recipient verification — why and howAlert inboxes must verify ownership; links are valid for 48 hours and single-use.
• Alert grading & on-call routingDifferent channels per site importance; alerts can be rostered to specific members.
• Cutting alert noise — mute, maintenance windows and retriesWhat to tune when alerts get noisy — per-site mute, nightly maintenance windows, global silence, each with its use case.
• The inbox — alerts grouped by eventDown/recovery/escalation collapse into one row; unresolved ones pin to the top. Morning review starts here.
• Status wall — a fullscreen status page that needs no sign inA status page for the office's second screen — no sign in, reached via a one-time URL, shows only the essentials.